CyberGhost VPN Review

Our Verdict

CyberGhost is a cost-effective and secure VPN service favored by travelers due to its extensive server network, impressive free trial, and Wi-Fi protection feature. It effectively unblocks popular streaming services such as US Netflix, Disney+, and Hulu. However, it has some limitations: it lacks an OpenVPN option for Mac and iOS, does not work in China, and has slow torrenting speeds.

Ranked #7 out of 62 VPNs

CyberGhost VPN Category Ratings:

• Streaming: 9.7/10
• Torrenting: 8.6/10
• Privacy & Logging: 8.6/10
• Speed: 8.5/10
• Server Locations: 9.9/10
• Bypassing Censorship: 8.0/10
• Security & Features: 9.5/10
• Ease of Use: 9.5/10
• Customer Support: 9.5/10
• Price & Value: 9.4/10

CyberGhost VPN Pros & Cons:

Pros:

• 24-hour, three-day, and seven-day free trials available
• Unblocks US Netflix, Disney+, Hulu, and Amazon Prime Video
• Extensive server network across 100 countries
• Supports torrenting and P2P traffic
• Minimal log retention
• User-friendly applications for PC, Mac, smartphones, and Firestick

Cons:

• Inconsistent connection speeds
• Unreliable servers for BBC iPlayer and HBO Max
• Limited server locations for browser extensions
• No OpenVPN option for Mac and iOS
• Often struggles with IPv6 compatibility
• Inability to bypass Chinese censorship

CyberGhost is a secure, reasonably fast, and user-friendly VPN service. It stands out as the only leading VPN provider to offer a free trial without requiring payment details.

Founded in 2011 and headquartered in Romania, CyberGhost has been owned by Kape Technologies since 2017, the same company behind notable VPNs such as ExpressVPN and Private Internet Access.

This review provides an in-depth analysis of CyberGhost’s performance across critical categories, including speed, security, and streaming capabilities. Our experts compared these results with top competitors like NordVPN and Proton VPN.

Data Cap	Unlimited
Download Speed	94Mbps
Logging Policy	No Identifying Data
Data Leaks	No
Jurisdiction	Romania (EU Member)
Servers	12,000
IP Addresses	12,000+
Countries with Servers	100
US Netflix	Yes
Torrenting	Partially
Simultaneous Connections	7
Works In China	No
Support	24/7 Live Chat
Cheapest Price	$2.19/mo over 26 months
Free Trial	24 Hours (No Payment Info Required)
Money-Back Guarantee	45-day Money-Back Guarantee
Official Website	CyberGhost.com

Streaming Capabilities

Rating: 9.7/10

CyberGhost VPN excels in unblocking a variety of streaming platforms, including 10 Netflix libraries, Disney+, Hulu, and Amazon Prime Video. It also supports access to BBC iPlayer and HBO Max, though availability for these services has shown some inconsistency. The inclusion of Smart DNS functionality further enhances CyberGhost’s effectiveness in bypassing geo-restrictions on streaming sites.

Ranked #4 out of 62 VPNs for streaming performance.

Streaming Service Compatibility:

Below is a list of popular streaming services we frequently test, alongside CyberGhost’s performance in accessing them:

Streaming Platform	Works with CyberGhost VPN
Amazon Prime Video	Yes
BBC iPlayer	Yes
Channel 4	Yes
Disney+	Yes
Hotstar India	Yes
Hulu	Yes
ITVX	Yes
Max	Yes
Netflix US	Yes

CyberGhost demonstrates strong performance as a VPN for streaming, successfully unblocking all streaming platforms tested.

The CyberGhost applications feature dedicated servers tailored for specific content platforms. These streaming servers frequently rotate IP addresses to circumvent restrictions imposed by sites such as Netflix.

Additionally, CyberGhost offers optimized streaming servers for various countries, including Brazil, Canada, Finland, France, Germany, and Poland.

CyberGhost Streaming Performance

Access to Netflix Regions

CyberGhost consistently unblocks 10 Netflix libraries in our tests, which is notably above average.

However, it falls short compared to VPNs like Windscribe and ExpressVPN, which can access 32 and 18 Netflix regions, respectively.

Outstanding for UK Streaming

CyberGhost’s UK servers are highly effective, reliably accessing BBC iPlayer and facilitating viewing of Channel 4 and ITVX from abroad. This enables users outside the UK to watch UK television and a wide range of sports events at no additional cost.

BBC iPlayer’s stringent VPN restrictions are challenging to overcome, and not many VPNs can bypass its geo-blocks.

Torrenting

Download Speed & Regional Restrictions on P2P

Torrenting Rating: 8.6/10

CyberGhost offers P2P-optimized servers, a kill switch, and a favorable logging policy, making it a secure option for torrenting. However, it is not the top performer in this category. The average download bitrate observed was suboptimal, and the lack of port-forwarding support is a notable drawback. While torrenting is permitted on the majority of CyberGhost’s network, it remains restricted in three specific countries.

Ranked #11 out of 62 VPNs for Torrenting

Key Data from CyberGhost Torrenting Tests:

Torrenting Attribute	Result
Average Download Bitrate	3.9MiB/s
No. of P2P Servers	9,559
Logging Policy	No Identifying Data
Kill Switch	Yes
Port Forwarding	No

In our VPN torrenting tests, CyberGhost achieved an average download bitrate of 3.9 MiB/s. This performance is notably slower compared to Astrill VPN’s 10.0 MiB/s and IPVanish’s 9.9 MiB/s.

On a positive note, CyberGhost’s built-in IP and DNS leak protection performed effectively during our leak tests.

Selecting an appropriate server for torrenting is straightforward. By navigating to the “for downloading” tab, you can view a list of servers optimized for P2P traffic.

Additionally, CyberGhost provides information on each server’s load percentage. To optimize upload and download speeds, it is advisable to choose the server with the lowest congestion.

Kill Switch

The kill switch feature is enabled by default across all platforms and cannot be deactivated. This ensures that your true IP address remains protected in the event of an unexpected connection disruption.

P2P Restrictions

CyberGhost supports and actively encourages torrenting on the majority of its server network. However, torrenting is restricted in Pakistan, Macau, and China.

On a positive note, CyberGhost has recently lifted previous restrictions on torrenting in Australia and New Zealand, now permitting P2P activity on servers in these regions. This development represents a significant advantage for torrent users in Oceania.

Port Forwarding

CyberGhost does not offer port forwarding due to privacy considerations.

While not essential for torrenting, port forwarding can facilitate faster seeding (file uploads) and help bypass blocks imposed by your router’s NAT firewall.

Here’s a comparison of download speeds for a 20GB torrent file using CyberGhost versus other leading VPNs:

VPN Service	Download Bitrate	Time To Download 20GB Torrent File
No VPN	10MiB/s	32 minutes
ExpressVPN	9.4MiB/s	34 minutes
Private Internet Access	9.6MiB/s	33 minutes
CyberGhost	3.9MiB/s	81 minutes

Speed

Performance: Fast with Potential for Improvement

Speed Rating: 8.5/10

CyberGhost offers commendable speeds suitable for nearly all online activities. When connected to a server within the same country, its performance is comparable to leading VPNs. However, performance may vary for servers located farther away, where connection speeds can become inconsistent and connection times can be prolonged.

Rank: #36 out of 62 VPNs for Speed

To evaluate CyberGhost’s performance, we conducted speed tests by connecting to CyberGhost servers across six continents and recorded our upload and download speeds before and after the connection. Our baseline internet speed for these tests was 100 Mbps, which reflects a typical home connection.

Below is a table detailing CyberGhost’s speed test results for various servers worldwide:

	No VPN (New York)	US (New York)	Canada (Toronto)	US (Los Angeles)	UK (London)	Germany (Berlin)	Brazil (São Paulo)	Japan (Tokyo)	South Africa (Johannesburg)	Australia (Sydney)
Server Location
Download Speed	100Mbps	94Mbps	94Mbps	88Mbps	83Mbps	85Mbps	89Mbps	81Mbps	56Mbps	78Mbps
Upload Speed	100Mbps	89Mbps	92Mbps	71Mbps	90Mbps	78Mbps	89Mbps	94Mbps	74Mbps	64Mbps
Ping	1ms	6ms	21ms	75ms	80ms	88ms	140ms	145ms	394ms	213ms
Distance	0mi	5mi	300mi	2,500mi	3,500mi	4,000mi	4,800mi	6,700mi	8,000mi	9,900mi

The local download speed reduction of 6% is commendable and aligns closely with the performance of other high-speed VPNs such as ExpressVPN and IPVanish.

You can compare CyberGhost’s speed performance with other leading VPNs in the bar chart below:

Performance Analysis

As illustrated, CyberGhost VPN demonstrates strong performance for both local and long-distance connections. However, it still falls short of some competitors, particularly regarding long-distance speeds. Currently, CyberGhost ranks 31st in our overall speed rankings.

Ping Times and Online Gaming

CyberGhost’s ping times are suitable for online gaming, particularly when connected to a nearby server. While some delay is inevitable when connecting to game servers and using a VPN can add additional latency, CyberGhost maintains satisfactory performance.

With an average ping of just 6ms when connected to a server in the same city, CyberGhost ensures a smooth gaming experience. Ping times below 50ms are generally imperceptible, even for fast-paced games such as CS or Fortnite.

Price & Value

Exceptional Value with a 45-Day Money-Back Guarantee

Price & Value Rating: 9.4/10

CyberGhost provides outstanding value, particularly for long-term subscriptions. At just $2.19 per month, it stands out as one of the most cost-effective VPN options available. The provider’s free trials and generous 45-day refund policy are among the most favorable in the industry, and users can opt to pay with Bitcoin for enhanced privacy.

Rank: #4 out of 62 VPNs for Price & Value

CyberGhost is a highly affordable VPN, delivering significant value for its price. It offers several subscription options:

• Monthly: $12.99 per month, billed monthly
• 6-Month Plan: $6.99 per month, billed $41.94 every six months
• 2-Year Plan: $2.19 per month, billed $56.94 for the first two years, then annually thereafter

Pricing and Value

At its most affordable rate, CyberGhost is available for just $2.19 per month with a two-year subscription plan, which includes two additional months free. The plan is billed at $56.94 upfront, offering an 83% discount compared to the standard monthly rate.

This represents exceptional value, positioning CyberGhost as one of the best budget-friendly VPNs of the year. However, its monthly rolling price is relatively high compared to some competitors and even exceeds the cost of higher-rated VPNs such as NordVPN and IPVanish. For those hesitant about committing to a long-term subscription, it is advisable to utilize CyberGhost’s money-back guarantee as a trial option.

Payment and Refund Options

CyberGhost supports the following payment methods:

• American Express
• Bitcoin
• Mastercard
• PayPal
• Visa

This range of payment options is comparable to most leading VPN services. The option to pay with Bitcoin provides an additional layer of anonymity.

CyberGhost also accepts cash payments, though this service is limited to Germany, Switzerland, and Austria, where retailers such as Amazon, MediaMarkt, and Saturn process cash transactions.

CyberGhost’s 45-Day Money-Back Guarantee

CyberGhost provides a 45-day money-back guarantee for subscription plans longer than six months. For the one-month plan, the refund period is limited to 14 days.

Refund requests are processed within five to ten business days, with a straightforward “no questions asked” policy, ensuring no hidden terms or restrictions.

If you purchase CyberGhost through the iOS store, refunds must be requested from Apple.

CyberGhost’s Free Trial Offer

CyberGhost no longer offers a free version beyond its limited browser extension. However, it provides the following free trial options:

• 24-hour trial for desktops and laptops
• 7-day trial for iPhone and iPad
• 3-day trial for Android devices

These free trials can be combined with the 45-day refund guarantee, allowing users to access CyberGhost for over 50 days at no cost. Notably, CyberGhost’s free trials do not require any payment details, making it the best free trial among top VPNs for 2024.

For a detailed guide on signing up for the CyberGhost free trial, please refer to our comprehensive tutorial.

Privacy & Logging Policy

CyberGhost: Ensuring Privacy and Security

Privacy & Logging Policy Rating: 8.6/10

CyberGhost’s logging policy is not a strict zero-logs policy, but it does not collect any data that could identify users. The service only logs aggregated information on the number of successful connections to its servers, as confirmed by independent third-party audits. Additionally, quarterly transparency reports enhance trust in the service.

CyberGhost is ranked #18 out of 62 VPNs for its Privacy & Logging Policy.

Logging Information Overview

Below is a summary of the types of data CyberGhost logs:

Data Type	Logged by CyberGhost VPN
Account Information	Yes
Browsing Activity	No
Date of Last Connection	Yes
Device Information	Yes
DNS Queries	No
Individual Bandwidth Usage	No
Individual Connection Timestamps	No
ISP	No
Number of Simultaneous Connections	No
Originating IP Address	No
VPN Server IP	No
VPN Server Location	No

According to CyberGhost’s privacy policy, the VPN collects only anonymized connection data for statistical analysis. This data is aggregated and anonymized, ensuring that it cannot be traced back to individual users.

Similar to many leading VPN providers, CyberGhost collects aggregated connection logs. While the service maintains a high level of privacy, those seeking a VPN with a strict no-logs policy may wish to consider our review of Private Internet Access.

It is important to note that CyberGhost VPN does not log user web activity. The service does not record your real IP address, the servers you connect to, or your browsing history.

VPN Service	Logging Policy	Jurisdiction	Independent Audit
CyberGhost	No Identifying Data	Romania	✓
ExpressVPN	No Identifying Data	BVI	✓
NordVPN	No Identifying Data	Panama	✓
PIA VPN	No Logs	United States	✗
Surfshark	No Identifying Data	BVI	✗

CyberGhost’s Transparency Reports

CyberGhost publishes quarterly transparency reports detailing the number of legal requests and DMCA complaints it receives. Previously issued annually—a notable practice in the VPN industry—the reports increased in frequency starting in 2019.

In 2012, CyberGhost commissioned an independent security audit, which confirmed that its security practices met high standards.

In 2022, CyberGhost further demonstrated its commitment to transparency by commissioning Deloitte to audit its logging practices. Subscribers have access to the full audit report, which confirmed that server configurations are in line with internal privacy policies and are not designed to identify users or track their activities.

While we commend CyberGhost for its transparency, it is worth noting that excerpts from the audit report are not shared publicly to prevent misinterpretation. Despite these redactions, we continue to believe that CyberGhost upholds a strong commitment to user privacy.

CyberGhost’s Location and Ownership

Headquarters and Data Privacy

CyberGhost is incorporated as CyberGhost S.A. in Bucharest, Romania. As a member of the European Union, Romania has notably resisted the EU’s stringent Data Retention Directive, which mandates extensive personal data collection. Instead, Romanian authorities collect online data only under specific and legitimate circumstances, unlike the broader data collection practices in some other EU member states.

CyberGhost enhances user privacy by not collecting personal web logs, which means there is no internet data available for potential handover.

Historical Context and Ownership Transition

Launched in 2011 by German tech entrepreneur Robert Knapp, CyberGhost was initially a free VPN service. In 2017, it was acquired by Crossrider Group, a company known for its mobile ad platforms and browser extension development. Crossrider’s ad injection techniques, which involved bundling adware with other software, raised concerns due to their intrusive nature and potential misuse.

Kape Technologies’ Focus on Privacy

Crossrider ceased its ad operations in 2016 and rebranded as Kape Technologies in 2018. Since then, Kape has concentrated on global privacy and security initiatives, acquiring reputable VPN services such as Private Internet Access and ExpressVPN.

Kape’s commitment to privacy, coupled with CyberGhost’s strong privacy practices, supports our confidence in the service’s dedication to user privacy.

Server Locations

A Robust and Extensive Server Network

Server Locations Rating: 9.9/10

CyberGhost operates an extensive server network across 100 countries, rivaling ExpressVPN in scale. This network includes both physical and virtual server locations. Notably, CyberGhost’s NoSpy servers are managed directly by the company, offering an additional layer of privacy.

CyberGhost is ranked #1 out of 62 VPNs for its server locations.

Currently, Private Internet Access is the only provider with a larger server network than CyberGhost. Below is the distribution of CyberGhost’s server locations:

Continent	Number of Countries
Europe	45
Asia	28
South America	9
North America	8
Africa	6
Oceania	2

CyberGhost offers servers at 126 specific locations within these 100 countries, providing extensive options for server selection globally.

CyberGhost’s City-Level Server Options

You can choose from servers in multiple cities across the following countries:

• Australia
• Canada
• France
• Germany
• Italy
• Romania
• Spain
• Switzerland
• United Kingdom
• United States

The total number of servers in Australia has recently increased to 213, and new servers have been added in New Zealand, including 13 in Auckland alone.

CyberGhost’s server list specifies which servers support P2P traffic and distinguishes between virtual and physical server locations.

The desktop apps provide information on server loads, helping users select less congested servers. Typically, server loads are below 50%, minimizing the risk of experiencing slow speeds due to congestion.

Currently, 30 countries utilize virtual server locations, while the majority of servers are physical—a notable achievement for a network of CyberGhost’s scale. This balance is essential for maintaining extensive server coverage worldwide, including in often underserved regions such as the Middle East and Africa.

CyberGhost’s Range of Server Types

CyberGhost provides various server types beyond standard VPN servers, each optimized for specific activities:

• NoSpy Servers
• P2P Optimized Servers
• Static IP Address Servers
• Streaming Optimized Servers
• Token-Based Dedicated IP Servers

Static IP Addresses

Typically, VPN apps assign dynamic IP addresses, providing a new IP each time you connect. In contrast, static IP address servers assign the same IP address consistently. This can facilitate access to geo-restricted content by making traffic patterns appear more typical. However, using a static IP address can present some privacy concerns.

Dedicated IP Addresses

To address the privacy concerns associated with static IP addresses, CyberGhost offers a token-based dedicated IP system. This system is designed for users who need a consistent IP address for accessing IP-restricted networks or avoiding IP bans and frequent Captchas caused by the behavior of other users.

When you redeem a Dedicated IP token, CyberGhost does not retain any details about the IP address, ensuring that it cannot link your account to a specific IP.

Token-based dedicated IPs incur an additional cost and are available in the following locations:

• Canada: Montreal
• France: Paris
• Germany: Berlin, Frankfurt
• United Kingdom: London, Manchester
• United States: Chicago, Las Vegas, Los Angeles, New York

NoSpy Servers

NoSpy servers are an optional feature provided by CyberGhost. These servers are managed by CyberGhost within a private data center in Romania. They utilize high-end hardware, dedicated uplinks, and offer increased bandwidth for superior speeds.

Virtual Server Locations

CyberGhost categorizes 60 of its server locations as “physically located.” These servers are actual physical machines situated in the country you connect to.

The remaining servers are virtual locations, which assign IP addresses from specific countries but are physically located elsewhere. While virtual servers enable access to countries where obtaining a physical server is challenging, they may experience slower speeds if the physical server is significantly distant from your actual location.

We would like to see CyberGhost further enhance transparency by disclosing the physical locations of the servers that support its virtual server locations, similar to the approach taken by ExpressVPN.

CyberGhost’s Server Ownership

CyberGhost operates both owned and third-party servers, a practice common among VPN providers. While owning servers can offer significant privacy advantages, as discussed in our IPVanish review, the use of third-party servers is also prevalent in the industry.

Security & Technical Features

CyberGhost: Strong Privacy and Security

Security & Technical Features Rating: 9.5/10

CyberGhost is a robust VPN service offering comprehensive security features, including trusted connection protocols, AES-256 encryption, and various leak protection tools. While its options may not be as advanced as those of some competitors, such as NordVPN, CyberGhost excels in encrypting data and safeguarding your online activity.

CyberGhost is ranked #5 out of 62 VPNs for Security & Technical Features.

Below is a summary of the encryption ciphers, connection protocols, and additional security features used by CyberGhost:

Protocols

Protocols	Available in CyberGhost VPN
IKEv2/IPSec	Yes
OpenVPN (TCP/UDP)	Yes
WireGuard	Yes

Encryption 

Encryption	Available in CyberGhost VPN
AES-128	No
AES-192	No
AES-256	Yes
Blowfish	No
ChaCha20	Yes

Security 

Security	Available in CyberGhost VPN
Diskless Servers	No
DNS Leak Blocking	Yes
First-party DNS	Yes
IPv6 Leak Blocking	Yes
Supports TCP Port 443	No
VPN Kill Switch	Yes
WebRTC Leak Blocking	No

Advanced Features 

Advanced Features	Available in CyberGhost VPN
Ad Blocker	Yes
Dedicated IP	Yes
Double VPN	No
SOCKS	No
Split Tunneling	Yes
Static IP	No
Tor over VPN Server	Yes
Tracker Blocker	Yes

CyberGhost effectively conceals your IP address through the use of well-established and reliable VPN protocols, while safeguarding your internet traffic with 256-bit encryption.

Your IP address remains protected due to a functional kill switch, as well as IP and DNS leak protection. However, it is important to note that our testing indicates CyberGhost’s kill switch may not fully shield your IP address during server changes.

To avoid exposure of sensitive data, ensure that no critical transfers are in progress when switching between servers.

CyberGhost Utilizes Secure VPN Protocols

CyberGhost’s applications employ WireGuard, OpenVPN, and IKEv2 protocols. For OpenVPN, users can select between TCP and UDP connections.

Comprehensive Security Tools

CyberGhost offers an extensive array of security features beyond its built-in IP leak protection. These include a malicious URL filter to block malware, automated HTTPS redirection, an ad and tracker blocker, and split tunneling.

All of these privacy and security tools are included with the standard CyberGhost subscription.

 

The “force HTTPS” function automatically redirects insecure URLs to their HTTPS counterparts. CyberGhost is among the few VPNs that provide this feature.

Split tunneling is available on the Windows and Android applications, allowing users to select which applications use the VPN connection. This feature is not yet available on CyberGhost’s macOS client.

While CyberGhost’s mobile and Mac applications are secure, they offer fewer security features compared to the Windows client. Further details will be discussed later in this review.

Summary of Additional Security and Privacy Tools with CyberGhost:

• Wi-Fi Protection: Automatically designates safe Wi-Fi networks to connect to.
• Ad Block: Integrated ad blocker that prevents both in-browser and in-app advertisements.
• Malicious Content Filter: Blocks access to potentially harmful websites before you visit them.
• Tracker Blocking: Prevents web tracking attempts from websites and services.
• Automated HTTPS Redirect: Encrypts HTTP web pages with HTTPS for enhanced security.
• Exceptions: CyberGhost’s term for split tunneling, allowing you to select which apps and programs are excluded from VPN protection.
• App Protection: Ensures automatic VPN connection when opening specified apps.
• Kill Switch: Automatically disconnects your internet if the VPN connection drops (enabled by default).

CyberGhost provides a well-rounded selection of both standard and advanced features. While new users may choose to focus on basic functionalities, more experienced users will find CyberGhost’s comprehensive toolset particularly customizable and robust.

CyberGhost Private Browser

CyberGhost has introduced its own free Private Browser, powered by DuckDuckGo.

This browser features a built-in proxy extension, along with an ad and malware blocker. It also offers a one-click option for deleting browsing data.

CyberGhost IP and DNS Data Protection

Our testing of CyberGhost’s applications confirmed that they effectively prevent IP and DNS data leaks. Using our VPN leak test tool, we verified that CyberGhost does not expose IP, WebRTC, or DNS credentials.

CyberGhost and IPv6 Compatibility

If your router assigns an IPv6 address, you may need to consider alternative VPN options. CyberGhost has limited support for IPv6 and may not function properly with this protocol. The application frequently fails to start or operate correctly on an IPv6 connection and lacks Smart DNS configurations for IPv6.

While this issue can be mitigated by disabling IPv6, it presents a challenge for users unable to do so. CyberGhost does not offer support for addressing this issue, which may leave less tech-savvy users with a non-functional app. To determine your IP address type, you can use our IP checker tool.

CyberGhost Android App Permission Analysis

An analysis of CyberGhost’s Android app using the εxodus tool reveals that it primarily includes standard usability trackers. These trackers help the company promptly address critical bugs and crashes. Recently, the number of trackers was reduced from seven to three, representing a notable improvement.

The included trackers are:

• AppsFlyer
• Google Analytics
• Google Tag Manager

Analysis of Trackers and Permissions in CyberGhost

The analytics tools present in CyberGhost’s Android app are standard for developers, and their inclusion is generally acceptable. In contrast, some VPNs may have as many as 28 trackers.

For comparison, ExpressVPN and Astrill include only two and zero trackers, respectively.

However, certain Android permissions in CyberGhost’s app initially raised concerns. The app requests access to your location via GPS and network information, which is categorized as ‘dangerous’ or ‘special’ by Google’s protection levels.

This level of access is not unusual for VPN applications. CyberGhost has clarified that this permission is required only when using the Wi-Fi protection feature. Users can decline this permission, and the app will continue to function.

CyberGhost Browser Extension Traffic Encryption

We evaluated both the primary CyberGhost app and its Chrome browser extension to assess their traffic encryption capabilities.

Our tests, conducted with the Wireshark packet sniffing tool, confirmed that both the CyberGhost app and browser extension effectively obfuscate all sensitive data transmitted to and from your device.

Virus and Malware Verification

We conducted a malware scan of the CyberGhost installer to confirm that it is free from viruses.

The results were entirely clean, as demonstrated by the screenshot below:

Bypassing Web Censorship

CyberGhost’s Performance in Restricted Regions

Bypassing Censorship Rating: 8.0/10

CyberGhost’s effectiveness in circumventing stringent internet censorship is limited due to the absence of obfuscation technology. This lack of obfuscation renders it ineffective in countries with severe censorship measures, such as China, and less reliable in nations like Iran and the UAE.

Nevertheless, there have been reports of intermittent success in Turkey, and CyberGhost has recently expanded its server network in Russia to address local internet restrictions. Despite these efforts, other VPNs may offer superior performance in bypassing censorship in these regions.

Ranked #9 out of 62 VPNs for Bypassing Web Censorship

Device & OS Compatibility

Comprehensive Application Suite, Smart DNS, and Browser Extensions

Device Compatibility

CyberGhost offers extensive compatibility across a wide range of platforms and devices. It is fully supported on Windows, Mac, Android, and iOS. Additionally, CyberGhost can be used on Android TV, Linux, or manually configured on your router to provide comprehensive protection for your home network. Browser extensions are also available for Chrome and Firefox.

Applications

CyberGhost is recognized for its broad compatibility, featuring dedicated applications for the following platforms:

• Windows
• Mac
• iOS
• Android
• Linux
• Routers

Overview of Platform-Specific Features

Below is a brief summary highlighting the key differences between the CyberGhost apps on various platforms:

Feature	Windows	macOS	Android	iOS	Linux
Kill Switch	Yes	Yes	Yes	Yes	No
DNS Leak Protection	Yes	No	No	No	No
Content Blocker	Yes	Yes	Yes	No	No
Split Tunneling	Yes	No	Yes	No	No
Use Random Port	Yes	No	Yes	No	No

Router Compatibility

Compatible with a Variety of Router Models

CyberGhost VPN supports a range of router models, including Raspberry Pi, Synology NAS, and VU+ Solo 2. Detailed setup guides are available on the CyberGhost website to assist with manual installation on these routers. Additionally, CyberGhost is compatible with DD-WRT, TomatoUSB, and Merlin-built routers.

Multi-Device Support

With CyberGhost, you can install VPN apps on up to seven devices simultaneously under a single subscription. If you exceed this limit, you will need to remove a device from your account. Unlike some VPNs that restrict the number of simultaneous connections, CyberGhost’s limit pertains to the number of installed devices.

Compatibility with Gaming Consoles and Streaming Devices

CyberGhost also supports various gaming consoles and streaming devices, including:

• Apple TV
• Amazon Fire TV
• Android TV
• Chromecast
• Nintendo
• PlayStation
• Roku
• Xbox

While CyberGhost cannot be directly installed on these devices, you can utilize its Smart DNS configurations. Although Smart DNS does not offer encryption, it enables access to global streaming services. CyberGhost provides Smart DNS configurations for:

• Hulu US streaming
• Netflix UK streaming
• Netflix US streaming
• General Germany geolocation
• General Japan geolocation
• General Netherlands geolocation
• General UK geolocation
• General US geolocation

Browser Extensions

Availability and Features

CyberGhost offers browser extensions for:

• Chrome
• Firefox

These extensions are available at no cost and provide basic features such as IP address masking and, in some cases, access to geo-restricted content.

Limitations

It is important to note that these browser extensions offer limited functionality compared to the full CyberGhost VPN service. The extensions are configured to connect to servers in only four countries: Germany, Netherlands, Romania, and the United States. While these limitations are expected for a free add-on, they fall short of the capabilities provided by the paid VPN applications.

Additionally, unlike ExpressVPN’s extensions, CyberGhost’s browser add-ons function as proxies rather than full VPNs. This means they only secure browser traffic and do not protect other web connections on your device.

Comparison Table

Below is a comparison of the key differences between CyberGhost’s browser extensions and its full VPN applications:

Feature	Browser Extension	VPN Client
Anonymous Browsing	Yes	Yes
Block Online Tracking	Yes	Yes
Hide IP	Yes	Yes
Access Geo-Restricted Sites	Yes	Yes
Block Malicious Content	Yes	Yes
Secure Wi-Fi Connection	Browser Only	Yes
Access Flash Content Securely	No	Yes
WebRTC Leak Protection	Yes	Yes
Kill Switch	No	Yes
24/7 Live Chat Support	No	Yes
Streaming & Downloading Server Filter	No	Yes
Multiple Protocol Support	No	Yes
Access to 6100+ servers	8 Servers in 4 Countries	Yes
Smart Rules	No	Yes
Device Limit	Firefox & Chrome Only	Up to 7 Devices

In short, there are better VPNs for Chrome and Firefox addons for you to use.

Ease of Use

CyberGhost Apps

Ease of Use Rating: 9.5/10

CyberGhost is renowned for its user-friendly interface and straightforward functionality. The application’s design is intuitive, with clearly labeled options that enhance user experience across various platforms. Despite some minor bugs encountered over extensive testing, CyberGhost generally offers a seamless experience.

Ranked #3 Out of 62 VPNs for Ease of Use

Account Setup and Application Installation

Becoming a CyberGhost user is remarkably simple. The signup process is quick and involves minimal choices, taking only a few minutes. Once registered, users can easily download the app for their device and log in.

Desktop & Laptop Applications: Windows & macOS

CyberGhost’s applications for Windows and macOS are largely similar in appearance, though they diverge in advanced settings. Both platforms feature two interface views: a compact view for quick server connections and disconnections, and a full windowed view for accessing additional options. On macOS, the compact view drops down from the menu bar, while on Windows it appears in the taskbar.

New users may not immediately realize the app’s full functionality due to the compact view. To access the complete range of options, users should click the arrow button to expand the view.

Differences between the Windows and macOS versions become evident in the specialized server options. Windows users can access servers for torrenting, streaming, gaming, and dedicated IP and NoSpy options, whereas macOS users lack gaming and NoSpy servers. Although macOS users can manually locate these servers, there is no straightforward way to identify them without referencing the Windows app.

In the Settings menu, Windows includes toggles for DNS leak prevention and a kill switch, which are automatically enabled on macOS. However, macOS does not offer an OpenVPN option, which could be a drawback for users preferring this protocol. Instead, users can employ external software like Tunnelblick to configure OpenVPN on Mac.

Mobile Applications: Android & iOS

CyberGhost’s mobile apps are exceptionally user-friendly. The home screen prominently features a large connect button with a server selection menu. Differences between Android and iOS are minimal, with Android displaying a hidden IP address and iOS showing the WiFi network name.

Advanced settings reveal further distinctions: iOS includes options for a dedicated IP, domain fronting, and a connection checker, while Android offers additional features such as split tunneling, an ad and tracker blocker, and protection against malicious websites.

Both mobile applications allow users to configure settings for specific networks, ensuring optimized VPN behavior across various environments. The mobile experience with CyberGhost is highly streamlined and performs exceptionally well, making it an excellent choice for users who primarily use a VPN on their smartphone.

Linux Application

CyberGhost’s Linux application, while functional, relies on a command line interface (CLI) rather than a graphical user interface (GUI).

This CLI-only approach may be a significant drawback for users accustomed to a GUI. Compared to competitors like Private Internet Access and Proton VPN, which offer fully-featured GUI experiences, CyberGhost’s CLI option may be seen as outdated.

Fire TV & Android TV Applications

CyberGhost performs well on streaming devices such as Amazon Fire TV Stick and Chromecast. The interface on Firestick closely resembles the desktop app and includes a variety of settings and options, including a ‘Streaming’ tab for servers that unblock specific services.

Although not all servers function perfectly, this feature is a valuable addition for many users.

Smart DNS

Smart DNS enables users to access specific streaming services on devices that do not support VPNs, such as gaming consoles or Roku devices.

While CyberGhost’s Smart DNS feature offers the convenience of selecting a platform and purpose, it is worth noting that the DNS addresses remain consistent across all options. For instance, the DNS address for Netflix UK remains unchanged regardless of the selected tab.

Setting up CyberGhost’s Smart DNS is straightforward. Users simply need to log into their account, note the IP address of the required DNS server, and enter it into the DNS server field on their streaming device.

However, the effectiveness of the service can be inconsistent. Our testing revealed that while the setup process is easy, CyberGhost’s Smart DNS does not always deliver reliable performance.

Browser Extensions

CyberGhost’s browser extension offers a streamlined experience with a minimalistic design. It features a single connect button and a dropdown menu with four server options. Although the extension does not provide additional functionalities, its simplicity is appropriate given that it is a free offering.

Customer Support

Customer Support Rating: 9.5/10

CyberGhost’s customer support is exemplary. The service offers 24/7 assistance through both email and live chat, ensuring prompt and helpful responses to inquiries and requests. Our experiences have consistently demonstrated the team’s professionalism and politeness.

Ranked #4 Out of 62 VPNs for Customer Support

Availability of CyberGhost’s Customer Support:

Customer Support	Available in CyberGhost VPN
24/7 Email Support	Yes
24/7 Live Chat Support	Yes
Chatbot	No
Email Support via Online Form	No
Online Resources	Yes
Tutorial Videos	No

CyberGhost provides exceptional customer service with 24/7 live chat and email support, complemented by comprehensive online resources.

Live chat is accessible via the bottom-right corner of the CyberGhost website. When you enter your issue, relevant support articles will appear. If further assistance is needed, you can connect with a live agent.

The live agents are responsive and typically provide answers within seconds. They are knowledgeable, and the online support resources are available in English, French, German, and Romanian.