SuperVPN Free VPN Client Review

Table of Contents

Our Verdict

Overall Rating: 2.1/10

SuperVPN is one of the most dangerous and unreliable free VPNs we have reviewed. It has a highly invasive logging policy, subpar security features, concerning ties to China, and lacks the ability to unblock any web content. We strongly recommend against using this VPN. If you currently have it installed on your Android device, we advise you to uninstall it immediately.

Ranked #44 out of 61 VPNs

SuperVPN Free VPN Client Category Ratings
  • Streaming: 3.1/10
  • Torrenting: 3.2/10
  • Privacy & Logging: 0.1/10
  • Speed: 2.8/10
  • Server Locations: 4.5/10
  • Bypassing Censorship: 1.5/10
  • Security & Features: 1.0/10
  • Ease of Use: 4.0/10
  • Customer Support: 1.0/10
SuperVPN Free VPN Client Pros & Cons

Pros:

  • None – this VPN is highly unsafe.

Cons:

  • Logs your real IP address
  • Multiple data breaches
  • Slow connection speeds
  • Intrusive and frequent ads
  • Questionable developer practices
  • No AES-256 encryption or kill switch
Background Information

Launched in 2014, SuperVPN is a widely used Android-only VPN with over 100 million downloads. Despite being removed from the Google Play Store in April 2020 due to security concerns, it has since been made available again for download.

However, SuperVPN is an unsafe choice, with a disturbing track record and a lack of transparency in its company structure. We strongly urge users to avoid this VPN and consider one of the top-rated free alternatives.

Expert Advice

If you are in the market for a VPN, we highly recommend steering clear of SuperVPN. Instead, opt for a fast, reliable, and secure service.

Our top-rated recommendation is ExpressVPN, which ensures your browsing activity is not logged, unblocks 18 Netflix libraries, and fully encrypts your data. You can try ExpressVPN risk-free with its 30-day money-back guarantee.

SuperVPN Free VPN Client Key Data
Data Cap Unlimited
Download Speed 48Mbps
Logging Policy Intrusive Logging
Data Leaks Yes
Jurisdiction Not Disclosed
Servers Not disclosed
IP Addresses Not disclosed
Countries with Servers 8
US Netflix No
Torrenting Unlimited
Simultaneous Connections Unlimited
Works In China No
Support None
Official Website SuperVPN

Privacy & Logging Policy

Intrusive Logging Policy & Concerning Ties to China

Privacy & Logging Policy Rating: 0.1/10

SuperVPN’s privacy policy is minimal and poorly written, offering little protection for user data. According to the policy, SuperVPN logs users’ IP addresses, storing this information in the privacy-unfriendly jurisdiction of the United States. This makes it a highly unsafe choice for privacy-conscious users, and it should be avoided entirely.

Ranked #51 out of 61 VPNs for Privacy & Logging Policy

Summary of Data Logged by SuperVPN:
  • User IP addresses
  • Other potentially sensitive information stored in a non-privacy-focused jurisdiction

This intrusive logging practice, coupled with the VPN’s troubling connections to China, poses significant risks to user privacy and data security.

Data Type Logged by SuperVPN Free VPN Client
Account Information Yes
Browsing Activity No
Date of Last Connection No
Device Information Yes
DNS Queries No
Individual Bandwidth Usage No
Individual Connection Timestamps No
ISP No
Number of Simultaneous Connections No
Originating IP Address Yes
VPN Server IP No
VPN Server Location No

As outlined in the table above, SuperVPN logs users’ real IP addresses, which is a significant violation of privacy. This alone results in its privacy and logging policy being rated at 0.1/10.

SuperVPN’s data collection extends beyond what is disclosed in its privacy policy, but the mere act of logging your IP address is sufficient to strip away any anonymity.

Previously, the privacy policy was hosted on an insecure HTTP server and referenced outdated data privacy regulations. While the policy has since been moved to an HTTPS server, it has been drastically reduced to a few poorly written and insufficient paragraphs, offering little reassurance regarding user privacy.

supervpn-privacy-policy

SuperVPN’s privacy policy contains inconsistencies that raise serious concerns. For instance, the policy states that it logs users’ email addresses, despite the fact that SuperVPN does not require an account or login credentials to use the service. This discrepancy is highly suspicious and undermines trust.

A clear and transparent privacy policy—such as that provided by reputable services like Private Internet Access—would help resolve such ambiguities.

Successive Data Breaches of User Information

SuperVPN has been involved in two significant data breaches, further exposing its lack of data protection. In May 2022, a breach compromised sensitive information, including users’ full names and passwords, as part of an attack targeting several popular VPN services.

In May 2023, SuperVPN faced an even more severe breach, with over 133GB of user data exposed. This included original IP addresses, email addresses, device data, and geolocation information.

These breaches demonstrate that SuperVPN collects far more data than is disclosed in its privacy policy. Storing this information in an unprotected database highlights the service’s amateurish approach to security.

Unclear Ownership & Links to China

Adding to the concerns, SuperVPN’s ownership remains shrouded in confusion. The app is listed on the Google Play Store as being developed by SuperSoftTech, a company purportedly based in Singapore. However, we could not find any verifiable information about this company. Notably, SuperVPN does not even maintain an official website.

The privacy policy, hosted on a server in California, and the sparse Google Play listing are the only traces of SuperSoftTech’s online presence. Further investigation of the support email, goanalyticsapp@gmail.com, reveals the true developer is Jinrong Zheng, who was also behind the now-defunct LinkVPN on iOS.

LinkVPN shares an identical privacy policy, though hosted on a server in Germany. Our research also uncovered multiple addresses linked to Zheng, including one in Beijing, China, corroborating SuperVPN’s connections to China.

Given its troubling data breaches and unclear ownership, SuperVPN presents a significant risk to online privacy.

We strongly urge SuperVPN to address these concerns by:

  • Developing a clear, transparent privacy policy
  • Undergoing an independent audit of its logging practices
  • Providing a verified and working support email to clarify its jurisdiction and ownership

Speed

Inconsistent and Poor Speeds Across Its Server Network

Speed Rating: 2.8/10

SuperVPN consistently delivers subpar speeds, regardless of the server’s proximity. During our tests on a 100Mbps baseline connection, we measured an average download speed of 48Mbps on a same-city server and just 32Mbps when connected to a more distant UK server. These slow speeds reflect the overall poor performance and limited quality of SuperVPN’s service.

Ranked #50 out of 61 VPNs for Speed

To assess SuperVPN’s speed, we conducted weekly tests across five of its global servers. While our usual process includes testing nine server locations, we were constrained by SuperVPN’s limited server network.

For a detailed breakdown of SuperVPN’s speed test results, refer to the table below:
No VPN (New York) US (New York) Canada (Toronto) US (Los Angeles) UK (London) Japan (Tokyo)
Server Location rFb3dB09 usa flag - SuperVPN Free VPN Client rFb3dB09 usa flag - SuperVPN Free VPN Client WoTv5Vvu canada flag - SuperVPN Free VPN Client rFb3dB09 usa flag - SuperVPN Free VPN Client dHeUYe6K uk flag - SuperVPN Free VPN Client M33DfTj2 japan flag - SuperVPN Free VPN Client
Download Speed 100Mbps 48Mbps 50Mbps 49Mbps 32Mbps 50Mbps
Upload Speed 100Mbps 59Mbps 50Mbps 62Mbps 23Mbps 87Mbps
Ping 1ms 17ms 40ms 96ms 102ms 18ms
Distance 0mi 5mi 300mi 2,500mi 3,500mi 6,700mi

As indicated by the data above, SuperVPN Free reduced our download speeds by 52% when connected to a nearby server. This significant drop in speed was consistent across its network, with a similar 50% reduction when connecting to a server in Canada.

For users with slower internet connections, SuperVPN Free may make it difficult to perform data-heavy tasks such as HD streaming, large file transfers, and online gaming.

If speed and performance are important to you, we recommend considering Windscribe Free. It’s entirely free, offers an average download speed of 90Mbps, and does not log your real IP address, making it a far more reliable option.

Server Locations

Limited Coverage & Unclear Infrastructure

Server Locations Rating: 4.5/10

SuperVPN offers server access in just 8 countries, with an undisclosed number of servers. While this coverage is typical for a free VPN, it falls far short of what premium services provide. The lack of transparency regarding the exact number of servers and who owns or manages them raises further concerns about the reliability and security of its infrastructure.

Ranked #47 out of 61 VPNs for Server Locations

  • Countries: 8
  • Cities: 8
  • IP Addresses: Undisclosed
SuperVPN allows users to connect to servers in the following regions:
Continent Number of Countries
Europe 4
Asia 2
South America 0
North America 2
Africa 0
Oceania 0

As shown in the table above, SuperVPN provides servers in only a limited number of locations. Europe is the best-served region, with server options in the UK, Germany, the Netherlands, and France.

While SuperVPN does offer an American server, it lacks city-level options within the US. This can result in inconsistent speeds depending on your location within the country.

If obtaining a US IP address is a priority, we recommend using one of the more reliable free VPNs that offer safer, faster connections, along with specific US city-level servers for enhanced performance.

supervpn-server-list

SuperVPN’s server network lacks coverage in key regions such as Africa, the Middle East, South America, Oceania, and Eastern Europe. Given that its server network has remained unchanged since 2020, this is unlikely to improve.

Undisclosed Server Infrastructure

SuperVPN provides no further details about its server infrastructure beyond the 8 advertised locations. The total number of servers, their ownership, and whether they are physical or virtual remain unclear.

We typically commend VPNs that own their server networks, as this minimizes the risk of third-party access to user data. Clarifying server ownership would help eliminate the uncertainties surrounding SuperVPN’s infrastructure.

Expert Advice: For a reliable VPN with a fully self-owned server network, we recommend Private Internet Access (PIA). You can try PIA risk-free with its 30-day money-back guarantee.

Streaming

Limited Streaming Capabilities: Only Unblocks BBC iPlayer

Streaming Rating: 3.1/10

SuperVPN is only capable of unblocking BBC iPlayer via its UK server, but it fails to bypass geo-restrictions for any other major streaming platforms. While streaming in HD is possible, slow load times and frequent buffering significantly hinder the viewing experience. Overall, SuperVPN is not a suitable option for streaming.

Ranked #33 out of 61 VPNs for Streaming

Here’s a list of popular streaming services that SuperVPN Free VPN client can currently access:

Streaming Platform Works with SuperVPN Free VPN Client
Amazon Prime Video No
BBC iPlayer Yes
Channel 4 No
Disney+ No
Hotstar India No
Hulu No
ITVX No
Max No
Netflix US No
Consistently Unblocks BBC iPlayer, but No Other UK Services

Our latest tests confirm that SuperVPN continues to successfully unblock BBC iPlayer. This capability has been consistent over the past three years of testing, allowing access to both on-demand and live content. However, SuperVPN does not support any other UK-based streaming services.

supervpn-bbc-iplayer

Despite a 68% reduction in download speed while connected to its UK server, SuperVPN managed to stream BBC iPlayer in HD quality. However, it took several minutes to load live videos, and the stream experienced frequent buffering.

Beyond BBC iPlayer, SuperVPN’s UK server was unsuccessful in unblocking other UK services such as Netflix UK, ITVX, and All 4. For reliable access to UK streaming services without buffering or quality drops, we recommend Windscribe Free. This VPN is free to use and can effectively unblock all the aforementioned services.

SuperVPN’s Performance with Netflix

In our testing, SuperVPN failed to access any Netflix libraries. While we could open the Netflix app, the content library was limited to Netflix exclusives, with no access to other regional content.

supervpn-netflix

In other cases, the Netflix app either failed to load content or displayed titles from a different region altogether.

For accessing geo-restricted libraries, consider using one of the top free VPNs optimized for Netflix streaming. These VPNs are designed for effective streaming on mobile devices.

Ineffective with Major Streaming Platforms

SuperVPN’s performance in our recent streaming tests was subpar. It failed to unblock most major streaming services, including Hulu, Amazon Prime Video, HBO Max, and Hotstar.

supervpn-hulu

Even if SuperVPN were to support more streaming services, it still cannot be recommended for streaming due to its slow download speeds and frequent VPN connection drops. Additionally, its logging practices pose a significant privacy risk.

Torrenting

SuperVPN Is Not Suitable for Anonymous Torrenting

Torrenting Rating: 3.2/10

Although SuperVPN recorded a relatively fast average bitrate, it remains unsuitable for anonymous torrenting. The VPN’s inadequate logging policy, weak encryption, and absence of a kill switch significantly compromise its suitability for secure torrenting.

Ranked #45 out of 61 VPNs for Torrenting

Here is a summary of SuperVPN’s performance in our torrenting tests:
Torrenting Attribute Result
Average Download Bitrate 9.7MiB/s
No. of P2P Servers Undisclosed
Logging Policy Intrusive Logging
Kill Switch No
Port Forwarding No

We tested SuperVPN by connecting to a nearby server and downloading a 1GB torrent file using the BitTorrent Android app. This procedure was repeated several times to determine an average performance result.

supervpn-torrenting

SuperVPN should be avoided for torrenting due to its concerning logging policy and insufficient security features.

All torrenting activity is logged by SuperVPN and could potentially be shared with law enforcement agencies. Additionally, the lack of a kill switch leaves your real IP address exposed to the torrent swarm if the VPN connection drops.

For secure and anonymous torrenting, we strongly recommend using a reliable free VPN from our recommended list. These VPNs are fast, secure, and do not log your torrenting activity.

Despite its logging and security issues, SuperVPN demonstrated impressive performance during our tests. On a 10MiB/s connection, SuperVPN achieved an exceptional average bitrate of 9.7MiB/s, ranking it as one of the fastest VPNs for torrenting we’ve tested.

Unclear Torrenting Policy & Ambiguous Jurisdiction

SuperVPN’s Google Store listing and privacy policy do not address torrenting, and there is no available customer support to clarify its policy on torrenting and DMCA requests.

Given that the iOS app from SuperVPN’s developer, LinkVPN, enforces a strict no-torrenting policy, we expected SuperVPN to block P2P traffic. However, our tests showed otherwise.

Previously, SuperVPN’s privacy policy indicated that data might be stored on servers in the US and UK, both of which are part of the Five Eyes intelligence alliance. Although these references have been removed, the current policy is still hosted on a server in the US, suggesting that your data may be stored there.

If this is the case, your torrenting activity would fall under US jurisdiction, subject to US law enforcement.

Bypassing Web Censorship

No Obfuscation Tools for Highly-Censored Countries

Bypassing Censorship Rating: 1.5/10

SuperVPN is ineffective in highly-censored countries and does not provide any solutions to address this issue. It lacks obfuscation tools, and its connections to China further undermine its capability to bypass stringent censorship measures like the Great Firewall.

Ranked #50 out of 61 VPNs for Bypassing Web Censorship

We were unable to conduct a comprehensive China VPN testing process for SuperVPN due to the absence of a desktop app.

Despite some claims in Google Play Store reviews, it is unlikely that SuperVPN functions effectively in China, given its lack of obfuscation technology. The VPN relies solely on the outdated IKEv2/IPSec protocol and an undisclosed encryption method, which are insufficient for circumventing China’s advanced censorship systems.

Our investigation into the ownership of free VPNs revealed that SuperVPN has connections to China, making its use in such regions a potential risk to both safety and anonymity.

For a more reliable and secure option for bypassing censorship, consider our review of PrivateVPN. It has no affiliations with China, utilizes the Shadowsocks Proxy for effective censorship circumvention, and maintains an 82% success rate in China.

Security & Technical Features

Untrustworthy Practices & Weak Security

Security & Technical Features Rating: 1.0/10

SuperVPN does not provide a secure VPN experience. It lacks essential security features such as AES-256 encryption, a kill switch, and leak protection. Additionally, the SuperVPN app is designed to support adware and requires excessive device permissions. During testing, SuperVPN also leaked DNS requests. Combined with its intrusive logging practices, SuperVPN’s weak security makes it a VPN to be avoided.

Ranked #60 out of 61 VPNs for Security & Technical Features

Below is a detailed list of the VPN protocols, encryption ciphers, and additional technical features offered by SuperVPN:

Protocols

Protocols Available in SuperVPN Free VPN Client
IKEv2/IPSec Yes
OpenVPN (TCP/UDP) No
WireGuard No

Encryption

Encryption Available in SuperVPN Free VPN Client
AES-128 No
AES-192 No
AES-256 No
Blowfish No
ChaCha20 No
Undisclosed Yes

Security

Security Available in SuperVPN Free VPN Client
Diskless Servers No
DNS Leak Blocking No
First-party DNS No
IPv6 Leak Blocking No
Supports TCP Port 443 No
VPN Kill Switch No
WebRTC Leak Blocking No

Advanced Features

Advanced Features Available in SuperVPN Free VPN Client
Ad Blocker No
Dedicated IP No
Double VPN No
SOCKS No
Split Tunneling Yes
Static IP No
Tor over VPN Server No
Tracker Blocker No
Outdated Protocols & Unknown Encryption Cipher
Lack of Transparency Erodes Trust

SuperVPN does not provide information about its encryption protocols or methods either within its app or on its Google Play Store listing. This lack of transparency further diminishes our confidence in the service and reflects its overall poor quality.

At a minimum, we expect VPNs to disclose their encryption cipher. Leading VPNs, such as PIA, even go so far as to open-source their applications for added transparency.

After a thorough investigation, we have determined that SuperVPN utilizes a version of the strongSwan VPN client with the IKEv2 protocol. While strongSwan is open-sourced, SuperVPN has used this to embed adware into its applications via APKs, compromising your online privacy by potentially allowing Google to access your browsing activity.

Additionally, SuperVPN’s reliance on the outdated and closed-source IKEv2 protocol is concerning. We recommend the incorporation of more modern and secure protocols such as OpenVPN and WireGuard in the future.

DNS Request Leaks

SuperVPN was tested for IP, WebRTC, and DNS leaks using our in-house VPN leak test tool.

The image below illustrates the results of our leak tests:

supervpn-leak-test

DNS Leaks and Lack of Essential Features

Despite our IP address remaining concealed, SuperVPN leaked our DNS requests, compromising our browsing activity and undermining online privacy. To address this issue, we recommend that SuperVPN incorporate DNS leak protection into its software. For enhanced privacy, SuperVPN could also benefit from adopting first-party DNS servers, similar to ExpressVPN.

Subpar Security Compared to Leading VPNs

SuperVPN’s security features fall short when compared to top-tier services such as PIA and NordVPN. Notably, SuperVPN lacks a kill switch—a critical feature for maintaining privacy in the event of an unexpected VPN disconnection.

Our tests with a kill switch tool, designed to detect IP leaks during server switches or sudden disconnections, confirmed the absence of this essential feature. Without a kill switch, users’ real IP addresses and personal data are exposed during any disconnection events, which is particularly concerning given SuperVPN’s connection instability.

Missing Technical Features

SuperVPN’s technical feature set is limited, with only a basic split tunneling option referred to as ‘Smart Proxy.’ We recommend that SuperVPN consider adding the following key features to enhance its service:

  • AES-256 Encryption: To secure personal data and prevent exposure to third parties.
  • WireGuard and OpenVPN Support: For more robust and secure network traffic tunneling.
  • VPN Kill Switch: To block all traffic if the VPN connection drops unexpectedly.
  • Desktop and iOS Apps: To improve device compatibility and extend usability to more users.

Device & OS Compatibility

SuperVPN Compatibility Limited to Android Devices

Device Compatibility

SuperVPN is exclusively compatible with Android devices. It does not support installation on other platforms, including Windows, macOS, iOS, or Linux. Additionally, SuperVPN lacks browser extensions and dedicated apps for Amazon Fire TV and Android TV.

Available Apps

SuperVPN is only accessible on the following platform:

  • Android

Currently, SuperVPN is only available for Android devices, with no plans or indications for expansion to other operating systems.

Games Consoles & Streaming Devices

SuperVPN is not compatible with games consoles or streaming devices due to the absence of Smart DNS or router app support. Leading VPN providers such as ExpressVPN and Surfshark offer Smart DNS tools with their subscriptions to address this limitation.

SuperVPN also does not offer dedicated apps for Amazon Fire TV or Android TV, nor does it provide an .APK file for sideloading.

Browser Extensions

SuperVPN does not offer browser extensions or web proxies for any major browsers. While browser extensions are not essential, they provide a convenient way to secure web traffic.

For a robust browser extension, we recommend ExpressVPN, which is highly rated overall and offers the best VPN extensions for Chrome and Firefox.

Ease of Use

Intrusive Ads & Limited User Interface

Ease of Use Rating: 4.0/10

SuperVPN presents challenges in usability due to frequent, unskippable ads and intermittent VPN connection drops. While the app is designed with a straightforward interface, it is limited in features, which contributes to its lackluster user experience.

Ranked #53 out of 61 VPNs for Ease of Use

Setting up SuperVPN involves navigating to its Google Play Store listing, installing the app, and granting connection permissions while disabling battery optimization. However, our attempts to adjust battery settings were ineffective, despite following the prompts.

This represents an improvement from previous versions of SuperVPN, which required access to GPS, USB storage, and WiFi. Despite these changes, we still do not recommend installing SuperVPN.

Experience with SuperVPN’s Android App:

On Android, SuperVPN is straightforward to use due to its minimalistic design. The app features a simple white background, a prominent central connect button, and a dropdown menu for selecting servers. This basic layout is typical for mobile VPNs and ensures accessibility for users, though its lack of advanced options limits overall functionality.

supervpn-android

The ring around the connect button changes color to indicate connection status: gray when disconnected, green while connecting, and blue when connected. This visual feedback proved useful, particularly when we encountered connectivity issues during testing.

SuperVPN’s recent app redesign has improved usability by removing the previous “VPN is ready: Continue” screen and the prominent orange button prompting the purchase of the VIP version. These adjustments have simplified navigation and reduced accidental clicks.

To access the server list, users can either use the drop-down menu on the home screen or tap the flag icon in the top-right corner. However, the necessity to manually disconnect before switching servers was a notable inconvenience. In contrast, better-designed VPNs, such as NordVPN, allow seamless server changes without disconnection.

The persistent unskippable ads in SuperVPN detracted significantly from the user experience, highlighting the disruptive nature of its adware.

To enhance user experience, SuperVPN should develop a more modern, ad-free app that integrates more smoothly into the Android ecosystem. For a well-designed and secure Android VPN app, we recommend ProtonVPN Free. Its app mirrors the features of its desktop counterparts and includes an integrated ‘Always-on’ kill switch.

Customer Support

Limited and Ineffective Support

Customer Support Rating: 1.0/10

SuperVPN offers a support email that remains unmonitored and rarely receives responses. Its FAQ section is poorly constructed and only addresses basic questions. Overall, this represents one of the weakest customer support experiences we have encountered in our reviews.

Ranked #59 out of 61 VPNs for Customer Support

To attempt to reach SuperVPN’s customer support team, you may use the following methods:

Customer Support Available in SuperVPN Free VPN Client
24/7 Email Support No
24/7 Live Chat Support No
Chatbot No
Email Yes
Email Support via Online Form No
Live Chat Support No
Online Resources No
Tutorial Videos No

As part of our comprehensive VPN testing process, we assess the responsiveness, availability, and accuracy of each VPN’s customer support team. SuperVPN, unfortunately, falls short in all these areas.

Our testing team reached out via the email provided on SuperVPN’s Google Play Store listing but did not receive any response. In fact, we have not received a reply from SuperVPN in over three years of testing.

A basic expectation is that a VPN service should at least acknowledge queries, even if the response is not particularly helpful. In contrast, premium VPN services, such as Astrill VPN, are known for their prompt and detailed responses to customer inquiries.

supervpn-faqs

In addition to the unmanned support email, SuperVPN offers a set of basic FAQs within its app. While these provide some general troubleshooting advice, they fall short of compensating for the lack of responsive customer support.

The app includes a troubleshooting button intended to address connectivity issues. However, clicking this button redirects users to a webpage with instructions for disabling battery optimization on various Android devices. This webpage is hosted on an insecure HTTP server, posing a privacy risk. Additionally, it is unclear how disabling battery optimization would improve VPN performance.

To enhance its customer support, SuperVPN should consider implementing at least one effective support channel. Options could include a monitored support email, a live chat feature, or a more comprehensive and secure FAQ section.

I'm Mihir Thumar, a dedicated movie enthusiast who never misses the release of new movies or TV series. My discovery of VPN and IPTV services unlocked a world of entertainment, providing a vast selection of TV channels, movies, and web series—all in one place.

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